Refund and Returns Policy
1. No Returns on Cannabis Products Due to health and safety regulations, we do not accept returns on cannabis products, including flower, edibles, pre-rolls, and disposables.
2. Damaged or Incorrect Orders If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at sales@stonerlink.com with a photo and description of the issue. We will review and provide a replacement or credit as appropriate.
3. Non-Cannabis Items Returns on non-cannabis items (e.g., accessories) are accepted within 7 days of receipt if unused and in original packaging. Return shipping is the customer’s responsibility unless the item was defective or sent in error.
4. Refunds Approved refunds will be processed back to your original payment method within 5-10 business days.
5. Contact Email: sales@stonerlink.com
Address: 1569 2nd Ave, New York, NY 10028, USA